Privacy Policy
At Joshi Printers, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data in accordance with applicable laws, including the Information Technology Act, 2000 and relevant global standards such as the GDPR where applicable.
1. Information We Collect
We may collect the following types of personal information when you interact with our website or place an order:
-
Name, phone number, email address, and billing/shipping address
-
GST number and company name (if applicable)
-
Uploaded artwork or design files for custom printing
-
Order details and preferences
-
IP address, browser type, and device information via cookies
2. How We Use Your Information
Your information is used for the following purposes:
-
To process and fulfill your orders
-
To communicate order updates, delivery status, or service-related information
-
To personalize your shopping experience and improve our services
-
To comply with legal or regulatory obligations
3. Artwork & File Uploads
Customers may upload designs or artwork files for printing. We guarantee:
-
No reuse, reproduction, or redistribution of any uploaded artwork without explicit prior consent from the customer
-
Deletion of artwork files and related content after the order is completed and delivered, unless otherwise requested by the customer
-
Secure storage of design files during the active production and fulfillment process
4. Data Sharing
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your data may be shared only with:
-
Trusted service providers (such as payment gateways or shipping partners) under strict confidentiality
-
Government agencies or law enforcement if legally required
5. Data Retention
-
Personal data is retained only as long as necessary for order fulfillment, support, legal, and auditing purposes
-
Uploaded artwork is deleted post-fulfillment unless retention is requested by the customer for reorders
6. Security
We implement technical and organizational measures to protect your data from unauthorized access, misuse, or loss, including:
-
Encrypted payment gateways
-
Secure servers and restricted access controls
-
Periodic review and updates to data handling practices
7. Your Rights
You have the right to:
-
Request access to your personal data
-
Request correction or deletion of your information
-
Withdraw consent where applicable
To make such requests, please email us at info@joshiprinters.com
8. Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page, and where significant, we will notify users through email or website notification.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Joshi Printers
Pune, Maharashtra, India
Email: info@joshiprinters.com
Phone: +91-9988330881